1. Acceptance of Terms

By accepting these Terms of Service, users confirm that they are either of legal age in their province or territory in Canada, or, if not, have obtained consent from a legal guardian for any minor dependents to access the site.

2. Use of Services

Users are prohibited from using the services for illegal purposes or in violation of applicable laws, including but not limited to copyright laws. The company emphasizes that users must not transmit harmful software, viruses, or any destructive code. A breach of any of these terms will result in the immediate suspension of access to services. RS Spaces reserves the right to refuse service to anyone at any time and for any reason, in compliance with applicable Canadian laws.

3. Product and Service Information

• Certain products or services might only be accessible online via our website. These items could have limited availability and are eligible for return or exchange based on our Return Policy.
• We strive to display the most accurate representations of our products' colors and images on the website. However, we cannot ensure that the colors on your screen will exactly match those of the actual product.
• All product details and pricing are subject to change without prior notice. We also reserve the right to withdraw any product from sale at any time. Offers for products or services on this site are not valid where prohibited.
• We cannot guarantee that the quality of any products, services, or materials you acquire from us will meet your expectations, nor do we assure you that any errors in the service will be rectified.
• We do not warrant the accuracy, completeness, or timeliness of the information available on this site. The content here is meant to serve as general information and should not be solely relied upon for decision-making. It is advisable to consult more accurate, comprehensive, or current sources of information. Any reliance on the material found on this site is at your own risk.
• This site may contain historical data, which may not be current, and is provided solely for reference purposes. We reserve the right to alter the content of the site at any time, though we are not obligated to update the information. It is your responsibility to monitor any changes made to our site.
• At times, our site or services may contain typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct these errors, inaccuracies, or omissions at any time and make necessary changes, updates, or cancellations to orders if any discrepancies are discovered, even after an order has been placed.
• We are not required to update or clarify information on the site, including pricing, unless mandated by law. Any updates made should not be taken as an indication that all information on the site has been modified or updated.

4. Intellectual Property Rights

Users are not allowed to reproduce, duplicate, sell, or exploit any part of the service or website without prior written permission from the company. Downloading or copying content does not transfer any intellectual property rights to users. Additionally, downloading software or technical data in violation of export laws is strictly prohibited. The company reserves the right to refuse service to anyone at any time and for any reason.

5. Data Protection and Privacy

RS Spaces is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). For more details on how we collect, use, and safeguard your data, please refer to our Privacy Policy and Cookies Policy.

6. User Submissions and Content

• By submitting certain materials to us, whether requested or unsolicited (such as ideas, suggestions, plans, or other feedback), through any means (online, email, postal mail, etc.), you acknowledge and agree that we may use, edit, modify, distribute, translate, or otherwise exploit these materials in any form and across any medium, at our sole discretion, without any obligation to you. You also waive any rights to compensation or the need for a response from us.
• While we reserve the right to monitor, edit, or remove content that we deem unlawful, offensive, defamatory, obscene, or otherwise inappropriate, we are not obligated to do so. This includes content that may infringe on intellectual property rights or violate these Terms of Service.
• You agree not to submit content that infringes on third-party rights, including but not limited to copyrights, trademarks, privacy, or personality rights. Furthermore, your submissions must not contain harmful content such as viruses or malware that could interfere with the operation of the Service or related sites. Impersonating others or providing false information regarding the origin of your submissions is strictly prohibited. You are fully responsible for the content and accuracy of any submissions you make, and we disclaim any liability for comments posted by you or others.

7. Pricing and Billing

• Prices for our products are in Canadian dollars (CAD) and are subject to change without prior notice.
• We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, without notification.
• We are not liable for any changes in prices, modifications, suspensions, or discontinuations of the Service, whether they affect you or any third party.
• We reserve the right, at our discretion, to restrict the sale of products or services to specific individuals, regions, or jurisdictions. This will be assessed on a case-by-case basis. Additionally, we may impose limits on the quantities of products or services available for purchase.
• We retain the right to reject any order placed with us. At our sole discretion, we may limit or cancel orders based on quantities per person, household, or order. These restrictions may apply to orders made under the same customer account, using the same credit card, or shipping/billing address. If we make any changes to or cancel your order, we will try to notify you using the contact information (email, billing address, or phone number) you provided at the time of purchase. We may also restrict or cancel orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
• You are responsible for providing accurate, up-to-date purchase and account information for all transactions. Please ensure that your account details, including email addresses and credit card information, are current so we can complete your transactions and reach you when necessary.

8. Product Representation and Availability

We strive to display accurate product images and descriptions. However, colors and details may vary depending on your screen settings. Product availability is subject to change without notice, and we reserve the right to discontinue any product at any time.

9. Third-Party Links and Tools

• Certain products, services, and content available through our Service may include materials from third parties. We do not control or endorse these third-party materials or websites, and we are not responsible for assessing their content or accuracy. Any third-party links on our site may lead you to websites that are not affiliated with us, and we bear no responsibility or liability for the content, products, or services provided by those third-party sites.
• We are not liable for any damages or harm arising from the purchase, use, or interaction with third-party goods, services, resources, or content linked through third-party websites. Before engaging in any transaction, we strongly encourage you to review the policies and practices of the third-party providers to ensure you fully understand them. Any concerns or issues regarding third-party products should be directed to the respective third party.
• We may provide access to third-party tools on our site, over which we have no control or input. These tools are offered to you "as is" and "as available," without any warranties, representations, or endorsements from us. We disclaim any liability for the use of these third-party tools, and any use of them is entirely at your own risk.
• Should we offer new services, features, or tools in the future, they will be governed by these same Terms of Service.

10. User Feedback and Submissions

• We value and welcome user feedback, ideas, and suggestions regarding our website, products, and services. Any communication sent to the company through the site will be considered non-confidential and non-proprietary, as per our Privacy Policy.
• By submitting comments or feedback, users agree that their submissions will not infringe on the rights of others, such as copyright, trademark, or privacy rights. Submissions should not contain harmful content, including threatening, defamatory, offensive, or illegal materials.

11. Limitation of Liability

RS Spaces provides all products and services "as is" and disclaims any liability for direct, indirect, incidental, or consequential damages, except where such liability cannot be excluded under Canadian consumer protection laws. This includes, but is not limited to, loss of profits, data, or other intangible losses.

12. Dispute Resolution

• The user agrees to indemnify RS Spaces against any claims arising from the violation of these terms.
• If any part of these terms is deemed unenforceable, the remaining provisions will remain valid.
• The agreement may be terminated by notifying RS Spaces, but RS Spaces also reserves the right to terminate it if the terms are breached. These terms, along with any posted policies, constitute the entire agreement between the parties and supersede any prior agreements.
• All disputes shall be governed by the laws of Alberta, Canada, without regard to conflict of law principles.

13. Support Inquiries

Your satisfaction is our priority. If you're not fully satisfied with our product or service and would like to file a complaint, please use the Support Request Form. This helps us handle your complaint efficiently. When filing a complaint, particularly for product-related issues, please include photo evidence as instructed in the form. This will help our team better understand the problem and provide the most appropriate solution.

If you need assistance, please contact our team using the following methods:

• Support Request Form: This is the quickest and most efficient way to address your support needs. Please complete the Support Request Form to create a support ticket, and we will attend to your request as soon as possible.
• Email: You can also reach us by emailing [email protected].

14. Shipping, Returns, and Refunds

We offer a 14-day return policy for standard products. Items must be returned in their original condition and packaging. Refunds will be processed within 14 business days upon receipt and inspection of the returned product.

To qualify for a refund:

• The product must be in the same condition as when you received it.
• The product must be returned in its original unopened packaging with adequate protection to prevent damage during shipping. We recommend using the provided boxes and sealing them with packaging tape or aluminum foil.
• The product must be one of our standard items. Custom or specially designed products are not eligible for return.

Important Information:

• If your original order included additional shipping costs, such as expedited or remote location delivery fees, these costs are non-refundable. Only the cost of standard delivery will be refunded.
• If you need assistance with return shipping, please contact our support team. We will assist you with the return process through our transportation partners and offer discounted shipping rates to minimize your time and costs. Please contact us before returning any products.
• Once we receive your return, we will review it and notify you by email. After approval, your refund will be processed promptly. The refund may take up to 10 business days to appear on your original payment method.

15. Product Exchanges

If you received a defective or damaged item, please contact us immediately, and we will assist you with the exchange process. Simply fill out the Support Request Form within seven (7) days of the delivery date, and we will guide you through getting a replacement for the same item.

16. Changes to Terms and Conditions

RS Spaces reserves the right to modify or update these Terms at any time. Any changes will be posted on our website, and it is your responsibility to review these updates periodically. Continued use of our services after changes are posted constitutes acceptance of the new Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us at [email protected].